- During your entrance to the park a special waterproof wristband will be positioned on your hand. ATTENTION: Do not remove it. It will be removed during your exit from the park.
- Each wristband carries a unique identification number which allows you to purchase products or services up to 100 Euro.
- The wristbands for children have a 12 Euro limit.
- In case you lose your wristband there is a penalty of 100 Euro.
- Always ask for your receipts from all departments you have purchased products or services.
- On each purchase receipt, the number of your wristband is written. Please always check if the number is the same as written on your wristband.
- You can hire a locker from the shop. There is a 5 Euro guarantee in case you lose the key for it.
- The First Aid Room is situated next to the Acqua Shop.
- The Water Park provides a large number of toilets and changing rooms.
- There is a shop that sells swimwear, children’s pool equipment, water toys, sun creams, and tobacco.
- There is a bar and a restaurant that provide a large variety of food and drinks.
- Although there is a large number of lifeguards, children must be accompanied by adults at all times.
- Children that lose their parents will be delivered to the shop.
- Lost and Found items are gathered at the Reception of the Water Park.
- For general information, please ask at the Reception.
- There is a Taxi station outside the main entrance to the park.
- The use of sunbeds and umbrellas is free.
- The staff and management of the Water Park are trying hard to maintain the park clean and in good condition. Please respect our effort by avoiding the opposite.
- Always listen to the instructions of our lifeguards in order to avoid unnecessary accidents.
- During your exit from the park, you can fill in a special complaint form.